Digital Accessibility Statement
As the operator of this website, Franz Simm Metall- & Druckgusswaren GmbH is committed to making its web presence as accessible as possible. This statement provides information on the current state of digital accessibility and – where applicable – on services offered on this website within the meaning of the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz, BFSG).
1. Description of the service
Where an online shop or a comparable ordering function is operated via this website, the service offered comprises the following: visitors can select products, view information about them, add them to the shopping cart and purchase them as part of an ordering process.
2. Notes on how the service works
Where such an ordering function is available, it is used as follows: product selection, adding to the shopping cart, entering shipping and payment details at checkout, and receiving an order confirmation. Payment is made using the payment methods stated at checkout; shipping takes place via the options listed there.
3. Conformity status
This website is partially accessible within the meaning of the applicable requirements (including WCAG 2.1 AA). The following, among others, have been implemented:
- Page display can be enlarged and reduced using browser functions (Windows: “Ctrl” + “+”/“-”, macOS: “Cmd” + “+”/“-”)
- Responsive display on all devices
- Browser-based read-aloud functions can be used
- High-contrast design or contrast mode via a button for users with impaired vision
- Subtitles for video content
4. Known accessibility limitations
Despite our efforts, some content may not yet be fully accessible, in particular:
- Documents and forms (older PDFs)
- Interactive elements without alternative text
- Videos without subtitles
- Tables and text structure
5. Feedback mechanism
Have you encountered barriers when accessing our digital content? We welcome your feedback.
Dear visitor,
this form is intended exclusively for questions about the digital accessibility of our website. For questions about our services or products, please use our contact form.
6. Enforcement Proceedings
If the company is headquartered in Germany, the following authority has jurisdiction:
State Market Surveillance Agency for the Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Str. 6
39112 Magdeburg
Email: kontakt@mlbf-barrierefrei.de
If the provider's place of business or the place of performance of the service is located in Austria, the following authority has jurisdiction:
MArctic Monitoring Authority Digital Accessibility
Ministry of Social Affairs Service – Upper Austria Regional Office
Gruberstraße 63
4021 Linz
EMail: marktueberwachung-bafg@sozialministeriumservice.gv.at
8. Conciliation Proceedings
BThe Federal Government Commissioner for Matters Relating to Persons with Disabilities operates a mediation office in accordance with Section 16 of the BGG.
You can contact the mediation board if you are not satisfied with the responses you received through the contact option mentioned above. The mediation process is free of charge. You also do not need legal representation.
On the mediation board’s website , you will find all the information you need about the mediation process. There, you can read about how the mediation process works and how to file a request for mediation. You can also file your request in easy-to-read language or in German Sign Language.
